Client service · claims
Report a claim
You don't need the whole story or a policy number. Tell us what happened and a person takes it from there.
If anyone is hurt, call 911 first.
Then reach us directly — claims are handled by people, not forms.
Call Gilbert Insurance GroupWhat happened?
Automation vs. people
What each side does in a claim
Handled automatically
- Immediate acknowledgement so you know it landed
- Routing to the claims team
- Status updates as things move
- Keeping the record connected
Handled by people
- Coverage guidance
- Claims support and advocacy
- Negotiation on your behalf
- The conversation when it's stressful